Returns & Refunds
Last Updated 26.10.2021
At Gold-en we’re all about the customer experience, producing and delivering the most beneficial, high-quality products that are accessible to everyone. If your expectations have not been met, we would love to hear from you to remedy it.
Refund & Returns
If you receive the wrong order or the contents contained within the package are spoilt or damaged in any way, please contact us straight away, and we will do what we can to remedy it. Please include your order number and an image to help us assess each individual circumstance.
Any refunds will be made to the original method of payment or a credit will be given if this is not available. Please choose your products carefully, as we don’t exchange or refund for a change of mind.
E: firstname.lastname@example.org OR
PH: 0403 973 632